Enjoy offers with ICICI Reward Points Redemption structure

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Earn as you spend.

ICICI Bank has partnered with PAYBACK to provide you with points that can redeem amazing offers. Get on your transactions and redeem products and services of well-known brands. Read this article to know how to earn reward points and the methods of redeeming them.

How Do I Earn Reward Points on ICICI Credit Card?

Credit CardsReward Points
ICICI Bank Platinum Chip Credit Card2 PAYBACK points on INR 100 spent on retail purchases except for fuel

1 PAYBACK points on INR 100 spent on utilities and insurance categories
ICICI Bank Carbon2 PAYBACK points on INR 100 spent domestically on retail purchases except for fuel
ICICI Bank Rubyx MasterCard Credit Card2 PAYBACK points on INR 100 spent domestically

4 PAYBACK points on INR 100 spent internationally
ICICI Bank Rubyx Platinum Express Credit Card3 PAYBACK points on INR 100 spent domestically

6 PAYBACK points on INR 100 spent internationally
ICICI Bank Sapphiro Platinum Express Credit Card3 PAYBACK points on INR 100 spent domestically

6 PAYBACK points on INR 100 spent internationally
ICICI Bank Sapphiro MasterCard Credit Card2 PAYBACK points on INR 100 spent domestically

4 PAYBACK points on INR 100 spent internationally

How Do I Redeem Reward Points on ICICI Credit Card?

The reward points accrued on ICICI Credit Card can be redeemed in two ways: Internet Banking and Customer Care.

Internet Banking

You can redeem the PAYBACK points by using your internet banking account.

  1. Log in to your internet banking account.
  2. Click on Credit Cards > Reward Points > Redeem Online
  3. Select an item from the drop-down menu

Customer Care

You may also call the 24 hours ICICI customer care to redeem your reward points if you do not have an internet banking account. Visit this page to know the ICICI helpline number for your query. 

What Are My Options to Redeem Axis Reward Points?

The Axis Bank offers the following redemption options to redeem your reward points:

PAYBACK Website

The PAYBACK website gives you 1000+ products to choose from the PAYBACK catalogue. Vouchers from 100+ brands are available on the PAYBACK VoucherWorld. You can log in to the website and place an order for a product of your choice. If it is a voucher, it will be delivered immediately on your email ID and mobile number. If it is a product, it will be sent to your billing address within 2 weeks.

PAYBACK Partners

You may also visit the PAYBACK partners website to directly redeem a product or service. During checkout, you may use your PAYBACK card or quote your linked mobile number to redeem your reward points.

Frequently Asked Questions (FAQs)

How soon will I receive my redemption order?

It will take 10 working days to deliver your order to the billing address.

Are the redemption orders exchangeable or refundable?

No, the redemption order issued to you is not refundable, cannot be exchanged for cash or another reward.

When will my credit card reward points expire?

Your credit card reward points will stay active till your credit card is active. If your credit card account gets deactivated, the points will be removed from your account.

Am I eligible for reward points if I turn my transactions into EMIs?

No, you will not be eligible for reward points if you choose to convert your transactions into EMIs.

How can I contact the ICICI Bank for any reward program queries?

You can contact the ICICI customer care for any of your queries. Visit this page to know the helpline number for your location and particular query.

What are ‘Hand-Picked’ rewards for ICICI credit card?

Hand-picked rewards are points given to select ICICI credit card customers under the loyalty programme. Hand-picked rewards can be earned spending through your credit card.

What if I receive a damaged or a different product than the one I had ordered as a redemption gift. What should I do?

You can contact the PAYBACK Customer Care at 1860 258 5000 between 10 AM to 9 PM. You may also write to them at membercare@payback.in for a damaged product.

Does ICICI Bank have any reward redemption charges?

A fee of INR 99 plus taxes is charged for redeeming rewards.

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