One step closer to your card.
Have you applied for an ICICI credit card recently and are not sure about the status of your application? Well, look no further, here’s your step by step guide along with all the information that you need to check the status of your ICICI credit card. Read this article to understand the online and offline methods for tracking the status of your credit card application.
Check the ICICI credit card application status online
To check the ICICI credit card status of your application, follow the steps given below:
- Go to ICICI Bank’s tracking page: https://loan.icicibank.com/asset-portal/ link
- Click on the ‘Track my Application’ button on the upper right corner of the page.
- You will be redirected to ‘Track Your Application Status’ page, asking you to log in by providing your application number or by confirming your mobile number via One Time Password (OTP).
- Log in using either of the two methods and you will be able to view the status of your credit card application.
Check Application Status via Application Number
After you have been redirected to the login page, you are presented with two options to check the status. The first option is via entering the application number, registered mobile number and date of birth to check the application status. By filling in these details, the status of your application will be displayed.
Check Application Status using an One-Time-Password (OTP)
The second method is by confirming your mobile number through an One-Time-Password (OTP). You have to enter your registered mobile number, date of birth and the OTP sent on your number. Checking your application status via mobile number is convenient as it doesn’t require you to remember your application number and is a good alternative if you end up forgetting the application number.
The various stages of the application status of a credit card are In-progress, Approved, Dispatched Disapproved On-hold, or No records found. Some reasons for the status being shown as Disapproved, On-hold, or No records found include missing or insufficient documents, not meeting the eligibility criteria, or providing incorrect details. In the event that you find the status as the ones above, please reach out to your bank to find more details.
The status will show as Approved if your application has been approved by the bank and \will change to Dispatched when your credit card is out for delivery.
How to Check ICICI credit card Application Status Offline
The offline method comes in handy when you are not able to access the internet. There are two offline methods and they can be used for checking your ICICI Bank credit card status.
Application Status via Customer Care
You can contact the toll-free customer care number to know your application status. The customer care number is 1800-103-818, available 24 hours. The customer care employee may ask for your application number before proceeding.
Application Status via ICICI Local Branch
The ICICI Bank credit card status can also be tracked by visiting the nearest ICICI branch. Carry your application number with you so that the bank representative can help you with the status of your application.
Frequently Asked Questions (FAQs)
If I have lost my application number, can I still view my credit card application status?
Yes, you can view your application status by confirming your registered mobile number if you have lost your application number.
How long does it usually take for ICICI to process my application?
The whole process of submission of documents, processing and approval of the application, and delivery of the credit card, may take a month.
The status of my credit card shows Dispatched but I haven’t received it yet. What should I do?
You should wait for 3-4 business days for the credit card to be delivered to you. Even after this waiting period, if you haven’t received it, you should contact ICICI Bank customer care at 1800-103-8181. After you receive the credit card, make sure to check if the package is securely sealed without any signs of tampering.
I wasn’t able to receive my credit card when it was dispatched. What can I do to have it delivered again?
You can contact the ICICI customer care for a re-dispatch request. You can also raise a re-dispatch request via your internet banking account. The ‘Services’ option in your internet banking account allows you to place this request.
What could be the possible reasons for the rejection of my credit card application?
Your credit card application could have been rejected due to the inability to meet the eligibility criteria. Generally, factors like your CIBIL score, credit card history, background check, insufficient documents, debts, etc. affect this decision. Since each case is different, it would be best if you get a confirmation on the reasons behind the decision of the bank by visiting the nearest ICICI branch or by contacting their customer care.