Generate your SBI Credit Card PIN with ease

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A mode to keep your card safe.

If you have a credit card or have applied for one recently, you may know that credit cards come with a Personal Identification Number (PIN) to safeguard your transactions. This PIN is only known to you to ensure security while accessing your bank account. Your credit card PIN consists of 4 digits and is often provided by the bank. This predetermined PIN given by the bank can be difficult to memorise and hence, SBI Bank allows you to generate your credit card PIN and change it for your ease. Read the article to know how to generate SBI credit card PIN for your primary as well as your add-on credit card.

Generate Your SBI Credit Card PIN for Primary Card

Here are four methods that can be used to generate SBI credit card PIN for your primary credit card:

How to Generate SBI Credit Card PIN via ELA Chatbot

You can use the ELA chatbot to generate or change your SBI credit card PIN. Follow these steps to understand the process of PIN generation:

  1. Log in to ELA chatbot and type in your query ‘How do I generate transaction PIN for my credit card’.
  2. Click on ‘Update PIN’ and enter the One Time Password (OTP) sent to you.
  3. Enter a new PIN of your choice and click on ‘Update PIN’.

How to Generate SBI Credit Card PIN via Net Banking

Net Banking can be used to generate a new PIN for your credit card. Follow these steps to understand the process of PIN generation:

  1. Log in to your net banking account and click on My Accounts > Manage PIN.
  2. Select the card that requires PIN change and click on ‘Generate OTP’.
  3. Enter the OTP sent to you and create a new PIN of your choice.
  4. After re-typing the PIN, click submit to successfully change your credit card PIN.

How to Generate SBI Credit Card PIN via Mobile Banking

You can also generate your credit card PIN through mobile banking. Follow these steps to understand the process of PIN generation:

  1. Log in to your mobile banking app and click on Service Requests > Manage PIN.
  2. Select the card that requires PIN change and click on ‘Generate OTP’.
  3. Enter the OTP sent to you and create a new PIN of your choice.
  4. After re-typing the PIN, click submit to successfully change your credit card PIN.

How to Generate SBI Credit Card PIN via IVR

IVR is Interactive Voice Response which helps you in solving your query through a call. Follow these steps to understand the process of PIN generation:

  1. Call the SBI customer care number which is 1860-180-1290 or dial 39-02-02-02 with your local STD code.
  2. Choose the sixth option to generate a new PIN.
  3. Enter your 16-digit card number, date of birth in DD / MM / YYYY format and your credit card expiry date in MM / YY format.
  4. Enter the 6-digit OTP sent to your registered mobile number or your email ID.
  5. Choose a new 4-digit PIN of your choice and confirm it by re-entering it.
  6. IVR will send you a confirmation message for a successful change of PIN.

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Generate Your SBI Credit Card PIN for Add-On Card

Here are two methods that can be used to generate SBI credit card PIN for your add-on credit card:

How to Generate SBI Credit Card PIN via ELA Chatbot

Follow these steps to understand the process of PIN generation for your add-on card by using ELA chatbot: 

  1. Log in to ELA chatbot and type in your query ‘How do I generate transaction PIN for my credit card’.
  2. Click on Add-On > Update PIN and enter the One Time Password (OTP) sent to you.
  3. Enter the new PIN of your choice and select ‘Update PIN’.

How to Generate SBI Credit Card PIN via IVR

The process for generating a PIN for an add-on card through Interactive Voice Response is the same as the process of generating a PIN for the primary credit card. Refer to the steps above, noted in the section ‘How to Generate SBI Credit Card PIN via IVR’.

Tips On How To Keep Your Credit Card PIN Safe

  1. Always make sure that you are alone while entering the ATM
  2. Make sure to check if the card slot is intact with no dummy card readers attached to the original one. You can authenticate the card slot by lightly shaking the slot to check if it moves and seems loosely attached. 
  3. Never share your credit card PIN with people or write it down. Make sure to not share it over emails, messages, etc.
    Choose a credit card PIN that is not obvious like your birthday, your parent’s birthday, etc. Keep it simple, yet something that cannot be guessed.
  4. Avoid saving your PIN details for websites where you make online transactions. Also, do not auto-save your credit card PIN on transactional websites.
  5. Use websites for transactions that start with ‘HTTPS’ as they are secure and safeguard your personal details.
    Change your PIN frequently as a precautionary measure and go through your account statement to check if any suspicious activity has taken place.
  6. Avoid using the same PIN for every card that you have. If one of your cards gets compromised, it could lead to all of the other cards getting compromised as well.
  7. Never share your PIN with anyone asking you for your personal details. Even if it is an employee from the bank. Also, beware of scam emails and phone calls asking you for your credit card and other personal information.

Frequently Asked Questions (FAQs)

Can I use an ATM to generate SBI credit card PIN?

No, SBI does not provide the facility of generating credit card PIN via an ATM. 

Can I generate my credit card PIN if my card is blocked?

You will have to unblock your credit card to be able to change the credit card PIN.

Does my PIN remain the same for my add-on credit card as well?

No, a different PIN will be provided to you for an add-on credit card.

Will the PIN remain for my virtual and physical card?

No, the PIN for both cards will be different.

What is a CVV number?

CVV number is a 3-digit number present on the backside of your credit card. It is required during an online transaction for verification.

What should I do if my credit card gets lost or is stolen?

You should block your credit card immediately by contacting the SBI customer care.

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