Earn as you spend with Citibank Rewards Structure and Redemption

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Premium living at doorstep.

Citibank provides a host of credit cards for different types of customers. It provides credit cards across different categories like lifestyle, travel, shopping, fuel, and cashback. All credit cards are enriched with premium benefits and provide handsome reward points on expenses. The reward points can be redeemed for air miles, cashback, and gift vouchers available in the rewards catalogue.

One of the key highlights of Citibank credit cards is that the reward points earned on Citibank Credit Cards do not expire. This article will take you through the reward points earned on different Citibank Credit Cards and the methods to redeem those reward points.

How Do I Earn Reward Points on Citibank Credit Card?

The Citibank Credit Card reward points is known as Citi Rewards Programme which offers attractive reward points on transactions. Some of the credit cards also provide accelerated reward points on shopping expenses. The reward points accrued on Citibank IndianOil Platinum/Titanium Credit Card are called turbo points. The table below describes the reward points earned on different credit cards:

Credit CardReward Points
Citi Rewards Credit Card1 reward point for every INR 125 spent

10 reward points for every INR 125 spent at apparel and departmental stores
Citi PremierMiles Credit Card4 miles for every INR 100 spent

10 miles for every INR 100 spent on airline transactions
Citi Cashback Credit Card1 reward point for every INR 200 spent
Citi Prestige Credit Card1 reward point for every INR 100 spent

2 reward points for every INR 100 spent overseas
Citi IndianOil Platinum Credit Card1 turbo point for every INR 150 spent

2 turbo points for every INR 150 spent in grocery and supermarkets

4 turbo points for every INR 150 spent on fuel purchases at Indian Oil outlets across the country
Citi IndianOil Titanium Credit Card1 turbo point for every INR 150 spent on shopping, dining, and more

2 turbo points for every INR 150 spent in grocery and supermarkets

4 turbo points for every INR 150 spent on fuel purchases at Indian Oil outlets across the country

How Do I Redeem Points on Citibank Credit Card?

The reward points accrued on your Credit Card can be redeemed by the following methods:

Rewards Catalogue

You can redeem reward points for gift vouchers from the Citibank Rewards Catalogue. The reward points can be redeemed as gift vouchers from over 100 international and domestic brands. Once you place the order for rewards redemption, it cannot be cancelled. The status of rewards redemption request will be available after 2 working days from the date of redemption order placed. Follow the steps below to redeem your reward points:

  1. Login to Citibank online with your User ID and IPIN and select Credit Card Tab.
  2. Click on ‘Rewards Catalogue Redemption’ on the left navigation panel.
  3. You can also redeem rewards from the Citibank online rewards catalogue.
  4. Alternatively, you can also contact the 24/7 Citiphone.

Air Miles Transfer

The reward points earned on your Credit Card can be converted into air miles. The airlines where this facility is available are Jet Airways, Air India, Etihad Airways, British Airways, and many more. Follow the given steps to convert your reward points into air miles:

  1. Login to Citibank Online with your User ID and IPIN.
  2. Click on ‘Redeem Rewards’ on the left navigation panel.
  3. Select your Credit Card and click on ‘Miles Transfer’.

            You can also redeem the reward points through Citi Mobile App:

  1. Login to Citi Mobile App with your User ID and IPIN.
  2. Select your Credit Card.
  3. Click on ‘Rewards’ and select ‘Miles Transfer’. 

Cashback

You can also redeem your reward points as cashback against the outstanding amount on your Credit Card. This facility is available on all the premium credit cards such as Citibank Rewards Credit Card, Citibank Indian Oil Credit Card, Citibank Prestige Credit Card. Follow the following steps to convert your reward points into cashback:

  1. Login to Citibank Online with your User ID and IPIN.
  2. Click on ‘Redeem Rewards’ on the left navigation panel.
  3. Select your Credit Card and click on ‘Cashback’.

            You can also redeem the reward points through Citi Mobile App:

  1. Login to Citi Mobile App with your User ID and IPIN.
  2. Select your Credit Card.
  3. Click on ‘Rewards’ and select ‘Cashback’.

The table below represents the cashback provided by different Citibank credit cards.

Credit CardCashback Redeemed per Reward Point
Citibank Rewards Credit Card35 paise for 1 reward point
Citibank Prestige Credit CardINR 1 for 1 reward point
Citibank Indian Oil Titanium/Platinum Credit Card35 paise for 1 reward point

Instant Rewards

Citibank credit cardholders can also make online and offline purchases with the reward points accrued on their cards. You can just fill up your shopping cart and while making the online payment, select Citi Reward Points as the payment option. You can also do a point plus pay transaction, redeeming your reward points for part of your purchase and paying with your Credit Card for the balance. This can be done at several partnered stores like Westside, Shoppers Stop, Croma, and many others.

Frequently Asked Questions (FAQs)

How can I know the reward points balance?

You can know the rewards point balance in the following ways:

  • Citibank Online and Citi Mobile app
  • SMS REWARDS (space) last 4 digits of your mobile number and send it to 52484 from your registered mobile number.

What are the minimum reward points required for redemption?

You need a minimum of 250 reward points for redemption.

What does the Citi Rewards Catalogue offer?

You can redeem your reward points from the products available in the Citi Rewards Catalogue. The catalogue offers gift vouchers from some of the best brands in apparel, books, music, accessories, travel, dining, and many other categories. 

For how long is the gift voucher valid?

The gift voucher is valid approximately for a period of 3 months. However, the date of issuance and expiry date is printed on the gift voucher.

How long will it take to deliver the gift items?

The gift vouchers will be delivered to you within 5 working days and the gift items (products selected from the rewards catalogue) will be delivered to you within 12 working days from the date of request. 

On which cards can I avail the facility of redeeming reward points for cashback?

The reward points can be redeemed for cashback for the following credit cards:

  • Citi Rewards Credit Card – 1 reward point is equivalent to 35 paise
  • Citi Cashback Credit Card – 1 reward point is equivalent to 35 paise
  • Citi Prestige Credit Card – 1 reward point is equivalent to INR 1
  • Citi IndianOil Titanium/Platinum Credit Card – 1 turbo point is equivalent to 35 paise

about CRED

CRED is a members-only platform that rewards the creditworthy individuals of India with exclusive experiences, rewards and upgrades.

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