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Have you applied for an American Express credit card recently? Not sure about how to check the status of your application? Here’s a step by step guide along with all the information that you need to check the status of your American Express credit card.
Read this article to understand the online and offline methods for tracking the status of your credit card application
How to Check American Express Credit Card Status Online
To check the status of your credit card application online, you need to follow the steps given below:
- Go to the American Express India application tracker: https://www.americanexpressindia.co.in/apptracker.
- You will be asked for details like the registered mobile number and application reference number. You can enter either of these details to check your credit card status.
How to Check American Express Credit Card Status Offline
If you do not have access to the internet, you can check your American Express credit card status offline. Make sure to have the application reference number or your registered mobile number handy before you reach out to the bank.
Check Application Status via Customer Care
You can contact the customer care of American Express Bank to know your application status. The American Express customer care numbers are +91124–2801800 and 1800-419-3646, available 24 hours. If you are not satisfied with the solution, you can also contact American Express Bank through email. The email ID is Customerservicesindia@aexp.com.
Check Application Status via American Express Local Branch
You can also visit the nearest American Express branch and know your American Express credit card application status. The bank employee will require your mobile number or application reference number to give you an update on the application status.
Frequently Asked Questions (FAQs)
My American Express credit card application status shows as ‘No records found’, what should I do?
The credit card application status gets updated at 6 PM IST from Monday to Friday. You can wait for some days for your application status to show as ‘In-progress’. If it hasn’t been updated, you can contact American Express customer care.
How many days does American Express Bank take to process my application?
After you apply for a credit card, American Express Bank takes about a month to process your application. It might get delayed if any of the documents needed are missing or are incorrect.
My credit card status shows dispatched but I haven’t received it yet. What can be the reason?
It may take 3-4 working days for the credit card to be delivered. You can check with the customer care to know the reason for the delay if you still haven’t received your credit card. After you receive the credit card, make sure to check if the package is securely sealed without any signs of tampering.
What if I have lost my application reference number? Can I still check my credit card application status?
American Express allows you to check your application status through two ways; reference number and registered mobile number. You can always use your mobile number if you lose the other information.