Track your credit card, all the way.
Have you applied for an Axis Bank credit card recently and are not sure about how to check the status of your application? Here’s a step by step guide along with all the information that you need to check the status of your Axis Bank credit card. Here is a guide for you to understand the online and offline methods for tracking the status of your credit card application.
How to Check Credit Card Application Status Online
To check the status of your credit card application online, you need to follow the steps given below:
- Go to Axis Bank’s website: https://application.axisbank.co.in/webforms/axis-support/index.aspx
- Click on ‘Credit Cards’ and go to the second page to find the ‘Credit Card Application’ option.
- Select ‘Click To Track Credit Card Application Status’.
- This will redirect you to the tracking page which asks for information like application reference number or PAN Card number and mobile number.
Check Application Status via Application Reference Number
For checking your application status, you will need the application reference number sent to your mobile number via SMS by Axis Bank. This reference number has to be entered on the ‘Track your Application’ page, to view the status of your credit card application.
Check Application Status via PAN Card And Mobile Number
You can also check your Axis Bank credit card status by using your PAN Card number and registered mobile number. You have to enter these details on the ‘Track your Application’’ page to check the status of your credit card application. This is a convenient method if you end up losing your application reference number.
The various stages of the Axis Bank credit card status are In-process, Dispatched, Rejected, Disapproved, No records found or Rejected. You will receive a message if your credit card has been dispatched for delivery. In the case of Disapproved, Rejected or No records found, you will have to contact Axis Bank customer care to know the exact reason.
How to Check Credit Card Application Status Offline
If you prefer checking the status offline, this provision is available to you as well. Make sure to have the application form number and application reference number handy before you reach out to the bank.
Check Application Status via Customer Care
You can contact the customer care of Axis Bank to know your application status. The Axis Bank customer care numbers are 1860-419-5555 and 1860-500-5555.
Check Application Status via Axis Local Branch
You can also visit the nearest Axis Bank branch and know your Axis Bank credit card application status. The bank employee will ask for your application form number or application reference number to give you an update on the application status.
These are the ways in which you can check the status of your Axis credit card right from the application to its actual receipt.
Frequently Asked Questions (FAQs)
How long does it take for Axis Bank to process a credit card application?
After you apply for a credit card, Axis Bank takes about 21 working days to process your application. It might get delayed if any of the documents needed are missing or are incorrect.
My credit card application has been rejected, what could be the possible reasons?
If your application doesn’t meet the eligibility criteria set by Axis Bank, then there are chances of your application for a credit card getting rejected. Generally, the criteria for consideration include your CIBIL score, credit card history, income, background check, etc. Poor credit history or lack of one can lead to the rejection of your credit card.
My credit card status shows dispatched but I haven’t received it yet. What can be the reason?
It may take 3-4 working days for the credit card to be delivered. You can check with the customer care to know the reason for the delay if you still haven’t received your credit card. After you receive the credit card, make sure to check if the package is securely sealed without any signs of tampering.
What if I have lost my application reference number? Can I still check my credit card application status?
Yes, you can still check your Axis credit card application status. You just need to enter PAN Card and mobile number. You can always use your PAN card and mobile number if you lose your reference number.
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